BESTSELLERS

Solid brand, solid experience all round

Ordered a sweater and a pair of chinos together. Got a shipping notification about two days after ordering which felt reasonable. Everything showed up around a week later, well packaged and exactly as described. Both pieces are great quality. Already have a third item in my cart.

Andrew Blake, 3 days ago

Ryan in support sorted everything quickly

I had a question about whether two items would work together sizing wise and Ryan came back with a really useful answer, not just a generic response. Ended up ordering both. They arrived about six days after I ordered, which I thought was fine. No complaints at all.

Paul Mercer, 5 days ago

Worth the wait, genuinely good quality

I placed the order on a Monday and received a tracking update on Wednesday. The package arrived the following Monday so about a week in total. Considering the quality of what was inside I would have waited longer. The wool coat is exceptional. Exactly what I was hoping for.

Ben Calloway, 1 week ago

Good communication throughout the whole process

Got an order confirmation straight away and a shipping notification a couple of days later. Tracking was accurate and updated regularly. Arrived on day seven which was right in line with what they said. The Oxford shirt and the merino crew neck both fit perfectly.

James Rutherford, 2 weeks ago

Emma was brilliant when I needed to change my order

Reached out the day after ordering because I wanted to swap a size. Emma got back to me quickly, made the change without any fuss and confirmed it before it shipped. Arrived about a week later and the fit was exactly right. That kind of responsiveness makes a real difference.

Carl Whitmore, 3 weeks ago

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